Understanding Your Rights Under the National Credit Act
The National Credit Adviser (NCA) is dedicated to promoting a fair and non-discriminatory marketplace for access to consumer credit in South Africa. Our mission is to empower South Africans with the knowledge and protection they need to navigate the financial landscape confidently.
The National Credit Act (NCA) was introduced to protect consumers from reckless lending and over-indebtedness. It ensures that credit providers lend responsibly and that consumers understand the terms of their credit agreements. If you are struggling with debt, the Act provides mechanisms for relief, such as debt counselling and debt review.
Debt counselling is a formal debt management process that helps over-indebted consumers restructure their debt. By working with a registered debt counsellor, you can negotiate lower monthly installments and interest rates, effectively achieving debt consolidation without taking out a new loan.
Key Services & Resources
We offer a range of resources to help you understand your rights and find assistance when needed:
- Find a Registered Debt Counsellor: Connect with NCR-registered professionals who can help you restructure your debt through the debt counselling process.
- Read the National Credit Act: Access the full text of the legislation to understand your legal protections.
- Latest News & Updates: Stay informed about changes in credit regulations and consumer finance news.
- Frequently Asked Questions: Get answers to common questions about credit, debt review, debt consolidation, and consumer rights.
Why Is This Important?
Understanding your credit rights is crucial for financial well-being. The NCA regulates how credit bureaus hold your information, how credit providers assess your affordability, and what happens if you cannot repay your debts. By being informed, you can avoid pitfalls like reckless lending and ensure you are treated fairly.
For more official information, you can also visit the National Credit Regulator (NCR) website.
Contact Us
If you need further assistance or have specific questions, please visit our Contact Page to get in touch with our team.